The Self-Advocacy Council of Surrey Place is a team of volunteers who provide input to continually improve our services. Council members are individuals living with a developmental disability who currently receive or have received services from Surrey Place.
Members’ voices are powerful. Their words are turned into actions. By working together with staff, clients, management and the Board of Directors, they have improved the work we do.
Priorities:
- Make their voices heard on behalf of clients and future clients of Surrey Place
- Provide feedback to staff, management and the Board of Directors
- Direct and create change to improve services
- Ensure that Surrey Place’s Client Bill of Rights are known and followed
- Help Surrey Place live its Mission, Vision and Value Statements
Achievements:
- Membership on the Board of Directors
- Development of the Client Bill Of Rights that tells clients and families what their rights are and how they should be treated at Surrey Place
- Creation of “Client Safety at Surrey Place”, a document tells clients and their family how to be safe at Surrey Place and how they can play a role in safety
- Creation of “The Rules: How to Act at Surrey Place”, a document that tells all persons including clients, staff, family, guests and volunteers how they should act when at Surrey Place and what to do if someone breaks the rules
- Creation of “No Abuse Allowed”. This presentation tells clients about the Surrey Place policy on abuse, what abuse is and what to do if abuse happens
- Presentations of the “Client Bill Of Rights”, “Client Safety at Surrey Place”, “No Abuse Allowed” and “The Rules: How to Act at Surrey Place” to clients, staff, and the Board of Directors
- Assisted in creating a booklet entitled “Flu Safety” that tells clients how to stop the flu from spreading
- Attendance and presentation at advocacy conferences
- Participation in focus groups providing feedback into important projects and works in development
The Surrey Place Client Bill of Rights
The Surrey Place Self Advocates and staff created the Surrey Place “Client Bill of Rights”. Every person who comes to Surrey Place has rights. “Rights” mean the things we must do to treat you with respect.
To view the full policy please see the Surrey Place Client Bill of Rights.