Dear clients, parents and caregivers:
Our top priority has always been helping our clients learn new skills, gain confidence and reach their full potential. We are also committed to transparent pricing and providing value for our services. Last year, we undertook a thorough pricing analysis that revealed a gap in our service fees. As a result, we are introducing a new service fee structure for all new and existing clients effective April 3, 2023. This change will allow us to provide the high-quality services our community has come to expect.
We understand that any price adjustment may have financial impacts on families. We encourage those who are waiting for funding or are paying out of pocket to take advantage of our OAP-funded programs.
- Our Foundational Family Services program provides mentoring, workshops, consultation and support for all caregivers registered with the OAP.
- Our Caregiver-Mediated Early Years Services helps children aged 12-48 months and their caregivers develop communication, social interaction, play, emotional development, adaptive development and self-help skills.
- Our Entry to School Program is a school readiness program that helps children aged 3-6 develop the skills necessary for a successful transition to school.
These services are provided at no cost and offer a range of supports that can help families while they wait for core funding.
Our team is passionate about making a difference in the lives of people with autism, and we are determined to provide the best possible services. If you have any questions about our new fees, send us an email at email@example.com.
The Autism Services Team
Frequently Asked Questions
Why are you increasing the cost of service?
On April 3, 2023, we will update our Core Clinical Services fees, covered under the OAP funding model, which allocates funding based on clinical needs.
When the Ontario Autism Program transitioned to the new paid services approach in 2019, we set our fees based on the market information available at that time. Since then, the cost of running these programs has increased. To continue providing the high-quality services Surrey Place is known for, we must adjust our fees to accurately reflect our service delivery and operating costs.
What are the new Surrey Place rates as of April 3, 2023?
You can find the total costs for each service delivery on the individual service pages, however you can find the new hourly rates in the below chart.
|Service||New Surrey Place Rates|
|1-to-1 Intensive Behavioural Intervention (IBI)||$85/hour|
|1-to-1 Focused Behavioural Intervention||$125/hour|
|Daily ABA & Focus on Skill-Building Programs||$55/hour|
|Additional 1-to-1 support for Daily ABA & Focus on Skill-Building Programs||$85/hour|
Please note that fees for speech-language pathology, occupational therapy and mental health services will remain the same.
How did Surrey Place determine the price adjustment?
At Surrey Place, our top priority is providing our clients and families with high-quality service. Earlier this year, Surrey Place undertook a thorough pricing analysis that revealed increases in service delivery and operating costs. Our new fees are consistent with other service providers in the GTA and ensure Surrey Place can continue to deliver superior services to our clients with autism.
How does this news affect clients currently in service?
Clients will be able to complete their active and scheduled services at the current rate. Any new services beginning in April 2023 will be invoiced at the new prices.
How does this impact services with rolling start dates like IBI, daily ABA and 1-to-1 FBI?
Clients can complete their active and scheduled services at the current rate regardless of the service type. Any new services beginning in April 2023 will be invoiced at the new prices.
Doesn’t this price adjustment impact families’ abilities to purchase services?
We recognize that price adjustment may have financial impacts on families. However, the new OAP is designed to be needs-based – meaning families will receive funding based on their children’s needs. Children and youth may be eligible to receive the following based on their identified support needs:
- Children aged 0-3 could receive from $10,900 to $65,000 yearly
- Children aged 4-9 could receive from $8,900 to $65,000 yearly
- Children aged 10-14 could receive from $7,600 to $41,400 yearly
- Youth aged 15-18 could receive from $6,600 to $31,900 yearly
If families paying for services with government funding are unsure how to best utilize their money, we recommend they connect with an AccessOAP Care Coordinator who can provide some guidance.
If families are waiting for funding or are paying out of pocket, we encourage them to take advantage of our OAP-funded programs, including Foundational Family Services, Caregiver-Mediated Early Years Services, and Entry to School Program.
What payment options are available?
We offer several payment options to help you manage your budget as needed:
Option 1: Pay in Full
We accept various payment options, e-transfers, and major credit cards are the preferred methods, cheques will also be accepted. Payment is required three weeks before the service begins.
Option 2: Pay in Installments
For programs over $2,000: After an initial installment of 40% of the program cost (due three weeks before the service begins), the remaining balance will be paid in two monthly installments, each accounting for 30% of the program cost.
For other amounts: We offer other payment plan options to break your purchase into a series of affordable installments. Just ask, and we will work with you to meet your specific needs.