About Surrey Place:
At Surrey Place we help children and adults living with developmental disabilities, autism spectrum disorder and visual impairments reach their full potential. We offer a variety of groups and workshops for clients, families, and caregivers, as well as extensive education and consultation services to community agencies.
Our comprehensive programs and services range from assessment, diagnosis, and one-on-one treatment to family counselling and group support and is provided by a broad network of clinicians and professionals. Surrey Place is accredited with Accreditation Canada and is affiliated with the University of Toronto and other academic institutions and is a teaching site for students in a variety of health care professions.
Surrey Place employs nearly 500 employees, with 11 locations in the GTA and we also provide video-conferencing services to communities in north-western Ontario.
Cross Agency Clinical Services at Surrey Place is seeking an Intake Worker. Reporting to the Manager, Intake, the Intake Worker will support the Early Years Program by providing intake needs assessments while assisting in maintaining the Early Years database.
- Receives registration inquiries and triages clients based on eligibility for services.
- Creates new documentation records for clients on Client Records Management and HCD-ISCIS systems.
- Completes registration process for Preschool Speech-Language (PSL) and Blind Low Vision Early Intervention Program (BLVEIP) as appropriate.
- Provides registration support to redirect to Infant Hearing Program (IHP) screening registration both in hospital and within the community where appropriate.
- Completes appropriate intake documentation required for internal and external referrals.
- Provides general information and resources regarding services.
- Gathers additional information from clients, caregivers, service providers and staff to determine service needs and eligibility requirements.
- Bachelor’s degree in psychology, social work, health sciences or related field, or equivalent education and experience.
- 2 years of intake or related experience.
- Demonstrated problem solving and interpersonal skills, including good judgement, managing challenging situations and complaints processes.
- Experience working with infants, children & youth with developmental disabilities and their families.
- Knowledge of developmental services and educational, community, and health care service systems for children & youth with developmental disabilities.
- Excellent written and oral communication and interpersonal skills.
- Excellent organizational skills.
- Demonstrated interviewing and active listening skills.
- Experience on an interdisciplinary team and with multicultural environments is an asset.
- The successful candidate must provide an acceptable Vulnerable Sector Screening, and proof of being fully vaccinated for Covid-19.
- Proficient with Microsoft Office 365.
- Fluency in French is considered an asset.
How To Apply:
- To be considered for this position, you must be passionate about the work we do, and share our organizational values.
- Save your resume and cover letter in the following format: firstname.lastname (ie. John.Smith).
- Send your resume and cover letter to People Services, email@example.com, quoting file 22145 in the subject line of your email.
Surrey Place is an equal opportunity employer. Candidates from diverse groups are encouraged to apply. If you are contacted for an interview and require accommodation appropriate arrangements will be made to assist you through this process. Successful candidates who receive a conditional offer of hire will be eligible for accommodation in employment up to the point of undue hardship for bona fide human rights related restrictions and limitations. We thank all applicants in advance for their interest; however only those selected for an interview will be contacted.