Program: Infancy and Early Childhood
Status: Full-time, Contract (12-months)
Hours: 36.25 hrs/week
Date Posted: March 25, 2021
Closing Date: April 7, 2021
About Surrey Place:
At Surrey Place we help children and adults living with developmental disabilities, autism spectrum disorder and visual impairments reach their full potential. We offer a variety of groups and workshops for clients, families and caregivers, as well as extensive education and consultation services to community agencies.
Our comprehensive programs and services range from assessment, diagnosis, and one-on-one treatment, to family counselling and group support and is provided by a broad network of clinicians and professionals. Surrey Place is accredited with Accreditation Canada and is affiliated with the University of Toronto and other academic institutions and is a teaching site for students in a variety of health care professions.
Surrey Place employs nearly 500 employees, with 12 locations in the GTA and we also provide video-conferencing services to communities in northwestern Ontario.
Position Description:
Reporting to the Senior Director, Children’s Services, this role is responsible for supporting the clinical and administrative operations of the Children’s Services in the Infancy and Early Childhood Program, with specific responsibility for the development and oversight of operational procedures related to Developmental Consultation and Early Abilities Speech and Language Services to ensure effective and efficient service delivery while meeting program and corporate strategic priorities.
Main Responsibilities:
- Monitor processes and standard operating procedures to ensure timely and equitable access to services within Surrey Place.
- Conduct analysis of data and forecast client needs.
- Develop service schedules, monitor and problem solve as required to effectively utilize service/staffing capacity.
- Work collaboratively across and within programs to promote interprofessional services.
- Develop waitlist and wellness supports for families referred and in services in partnership with clinical team members.
- Implement and monitor operational and administrative quality improvement processes and measures e.g., client data base, administrative requirements etc.
- Develop and monitor systems to ensure effective resource and contract management.
- Gather and analyze service data relevant to funder requirements. Participate in funder contract management and reporting processes.
- Provide leadership and support to key Program and Agency initiatives and strategic directions.
- Participate in key community tables to identify and address service gaps.
- Work collaboratively with key community agencies to ensure coordination of services and supports for children and families.
- Support the Senior Director to ensure HR and Operations requirements are met.
- Hiring, supervision and annual review of staff including management of vacation/LOA requests, sick leave, accommodations.
- Develop and monitor implementation of staff orientation and training procedures.
- Develop and support team members by enhancing clinical and administrative skills as required and ensures consistency of practices among clinicians.
- Develop and monitor implementation of staff orientation and training procedures.
Minimum Qualifications:
- A Master’s degree in a health or science related discipline or an undergraduate degree and 5 years’ similar experience or equivalent.
- Minimum of three years management and administrative experience in a unionized environment.
- Experience in developing and establishing new projects or initiatives, and project management.
- In-depth knowledge of community-based services.
- Exemplary communication skills, both oral and written.
- Exemplary problem-solving skills.
- Advanced skills in data analysis and reporting.
- Commitment to excellence, continuous improvement mindset and achieving results through others.
- This position requires travel within the GTA.
- The successful candidate must provide an acceptable Police Records Check (Vulnerable Sector Screening).
- Fluency in French is considered an asset.
- This position may require some evening and Saturday hours.
To be considered for this position, you must be passionate about the work we do, and share our organizational values. Please submit your resume and cover letter saved in the following format: firstname.lastname (ie. John.Smith) to Human Resources, hr@surreyplace.on.ca, quoting file 21036 in the subject line of your email by the closing date.
Surrey Place is an equal opportunity employer. Candidates from diverse groups are encouraged to apply. If you are contacted for an interview and require accommodation appropriate arrangements will be made to assist you through this process.
We thank all applicants in advance for their interest; however only those selected for an interview will be contacted.