Program: Developmental Services Ontario-Toronto Region (DSO-TR)
Status: Part-time, contract
Hours: 17.5 hrs/week
Salary: $14.00 per hour
Date Posted: June 10, 2020
Closing Date: June 16, 2020
The DSO-TR is the access to services and supports for families in the Toronto Region. It is one of the 9 regions of DSO whose supports are based upon the legislated principles of citizenship, fairness and equity, accessibility and portability, safety and security, accountability and sustainability. The DSO identifies those over age 18, eligible for Developmental Services and supports. It helps to assess a person’s level of need by utilizing standardized measures and assists families and individuals in understanding the Developmental Service’s system in Toronto and what is available for those individuals.
As part of the Canada Summer Jobs Program, the DSO-TR program is seeking a Service Navigator/Intake Assistant. This position reports to the Supervisor, Service Navigation.
The Service Navigator/Intake Assistant (DSO TR) is responsible for supporting our Intake and Service Navigators as they process and direct new clients to the appropriate clinical services. The duties are but not limited to:
- Booking appointments for external referrals who are waiting to be assessed by a DSO-TR Assessor.
- Supporting the DSO-TR record-keeping system by calling individuals and families on the waitlist to determine their status, sending follow up letters and updating databases.
- Excellent communication, teamwork and problem-solving skills
- The successful candidate must provide an acceptable Police Records Check (Vulnerable Sector Screening)
- Knowledge of Microsoft Office 365 applications (Outlook, Word, Excel, PowerPoint)
To be considered as an eligible candidate for the Canada Summer Jobs Program, you must be between 15 and 30 years of age and be legally entitled to work in Canada. This means you must have a valid Social Insurance Number.
Due to the pandemic, this position is home-based for now. Candidates will be required to work from a Surrey Place location when the Covid-19 restrictions are lifted.
Please state in your application if you have access to a computer, home internet, and phone as they are required for the position. We encourage applications from the following groups:
- Newcomers / refugee youth (Newcomer defined as having arrived in Canada in the past 5 years)
- Indigenous youth
- Visible minorities / racialized youth
- LGBTQ2 youth
Please submit your resume and cover letter saved in the following format: firstname.lastname (ie. John.Smith) to Human Resources, firstname.lastname@example.org, quoting file 2056 in the subject line of your email by the closing date.
Surrey Place is an equal opportunity employer. Candidates from diverse groups are encouraged to apply. If you are contacted for an interview and require accommodation appropriate arrangements will be made to assist you through this process. We thank all applicants in advance for their interest; however only those selected for an interview will be contacted.