NOTICE: Surrey Place OPSEU members began strike action on May 25, 2026. 

For updates on impacted services and more, visit our Strike Information page.

  • Services
    AUTISM SERVICES
    • Overview
    • Early Childhood / Preschool (0–6)
    • School-Age (6–18)
    • Adult Autism Services (18+)
    • Urgent Response Services (URS)
    • Foundational Family Services
    • ABA Groups & Camps
    • Psychology & Psychiatric Clinic
    • Respite
    Developmental & Disability Supports
    • Overview
    • Infant Hearing Program
    • Blind-Low Vision Program
    • Behaviour Therapy
    • Speech-Language Pathology
    • Occupational Therapy
    • Fetal Alcohol Spectrum Disorder (FASD)
    • Social Work
    • Medical Services
    Free Community Programs
    • Overview
    • Social Groups (Child, Youth, Adult)
    • Wellness Services
    • Camps & Recreational Programs
    For Professionals & Partners
    • Overview
    • SPO Registration
    • School Support Program
  • Get Started
    I'm New - Start Here
    • How to Get Support
    • Diagnosis Next Steps
    • SmartStart Hub
    • Coordinated Service Planning
    Intake & Registration
    • Online Intake Form (0-18)
    • Online Intake Form (18+)
    • Register for a Program
    • Book an Appointment
    Funding & Costs
    • Ontario Autism Program (OAP)
    • Fees and Payments
    Eligibility & Who We Serve
    • Autism Services
    • DSO Toronto Region
    • FASD Services
    • Infant and Child Development
  • Resources
    Resources & Tools
    • Resource Library
    • OAP Next Steps
    • Mental Health Toolkit
    • Podcast
    Community Supports
    • Community Food Pantry
    • Community Outreach
    • Upcoming Events
    • Community Network of Specialized Care
    Education
    • Clinical & Student Placements
    • Medical Placements
    • Psychology Practicum
    • Psychology Residency
    Research & Publications
    • News, Stories and Events
    • Reports (Annual, Clinical, Program)
  • More
    Events & Workshops
    • Upcoming Workshops
    • Parent Trainings
    • Professional Trainings
    • OAP funded
    • Wellness Services
    Get Involved
    • Volunteer
    • Donate
    • Self-Advocate Council
    • Family Advisory Council
    • Caregiver Peer Mentor Programs
    • Careers
    About Us
    • Who We Are
    • Testimonials
    • News & Announcements
    • Our Team & Leadership
    • Equity, Inclusion & Accessibility
    • Policies, Reports & Disclosures
    Contact Us
    • Contact Us
    • Foundation
    • Urgent Response Services
    • Share Your Story
    • Feedback & Complaints
    • Join Our Newsletter
Loading languages...
Register Login
AUTISM SERVICES
  • Overview
  • Early Childhood / Preschool (0–6)
  • School-Age (6–18)
  • Adult Autism Services (18+)
  • Urgent Response Services (URS)
  • Foundational Family Services
  • ABA Groups & Camps
  • Psychology & Psychiatric Clinic
  • Respite
Developmental & Disability Supports
  • Overview
  • Infant Hearing Program
  • Blind-Low Vision Program
  • Behaviour Therapy
  • Speech-Language Pathology
  • Occupational Therapy
  • Fetal Alcohol Spectrum Disorder (FASD)
  • Social Work
  • Medical Services
Free Community Programs
  • Overview
  • Social Groups (Child, Youth, Adult)
  • Wellness Services
  • Camps & Recreational Programs
For Professionals & Partners
  • Overview
  • SPO Registration
  • School Support Program
I'm New - Start Here
  • How to Get Support
  • Diagnosis Next Steps
  • SmartStart Hub
  • Coordinated Service Planning
Intake & Registration
  • Online Intake Form (0-18)
  • Online Intake Form (18+)
  • Register for a Program
  • Book an Appointment
Funding & Costs
  • Ontario Autism Program (OAP)
  • Fees and Payments
Eligibility & Who We Serve
  • Autism Services
  • DSO Toronto Region
  • FASD Services
  • Infant and Child Development
Resources & Tools
  • Resource Library
  • OAP Next Steps
  • Mental Health Toolkit
  • Podcast
Community Supports
  • Community Food Pantry
  • Community Outreach
  • Upcoming Events
  • Community Network of Specialized Care
Education
  • Clinical & Student Placements
  • Medical Placements
  • Psychology Practicum
  • Psychology Residency
Research & Publications
  • News, Stories and Events
  • Reports (Annual, Clinical, Program)
Events & Workshops
  • Upcoming Workshops
  • Parent Trainings
  • Professional Trainings
  • OAP funded
  • Wellness Services
Get Involved
  • Volunteer
  • Donate
  • Self-Advocate Council
  • Family Advisory Council
  • Caregiver Peer Mentor Programs
  • Careers
About Us
  • Who We Are
  • Testimonials
  • News & Announcements
  • Our Team & Leadership
  • Equity, Inclusion & Accessibility
  • Policies, Reports & Disclosures
Contact Us
  • Contact Us
  • Foundation
  • Urgent Response Services
  • Share Your Story
  • Feedback & Complaints
  • Join Our Newsletter

Your Cart

Total $0.00
View Cart Proceed to Checkout

Price:

Not sure what to choose? View Program Details

Successfully Added to Cart!
Proceed to Checkout

Keep Browsing or Go to Cart

  1. Home
  2. Resources
  3. News & Stories
  4. Transforming Care: New Toolkit Equips Physicians to Support Mental Health in Adults with Intellectual Disability

Transforming Care: New Toolkit Equips Physicians to Support Mental Health in Adults with Intellectual Disability

FEBRUARY 27, 2024
Nearly 1 in 2 people with intellectual and developmental disabilities (IDD) experience a mental health issue in their life. Often family physicians or primary care providers are the entry points to accessing specialized care and support. However, most family physicians or clinicians are not specifically trained to serve individuals with IDD. The new online mental health toolkit, developed by the Developmental Disabilities Primary Care Program (DDPCP) at Surrey Place, complements the Canadian guidelines on primary care for adults with IDD, aiming to bridge critical gaps in specialized supports.

When individuals with IDD transition from pediatric to adult health care, they do not have access to specialized teams they once had. For those who need mental health services, it can be especially tough as different parts of the health care system often do not work together in a coordinated way. This makes the system difficult to navigate and hinders timely access to health care, which can cause a young person’s problems to get worse. Youth with IDD tend to have higher rates of visits to emergency rooms and psychiatric hospitalization than youth without disabilities. Family physicians can play a critical role in the coordination of mental and physical care, as well as social support, for adult clients with IDD.

Addressing barriers to care

During physician and patient interactions, articulating pain points or stressors is key to identifying what types of care might be needed for patients. For individuals with IDD, this itself can be a barrier. “Understanding the diverse ways individuals with IDD express themselves is pivotal,” says Dr. Elspeth Bradley, psychiatrist and clinical lead of the mental health toolkit. “Our job as clinicians is to be attuned to the individualized ways in which our patients express themselves and recognize their needs through a safe and empathetic approach.”

Although physicians and clinicians are primarily trained to recognize behaviours and engage optimally with children with IDD, most are not specifically trained to serve adults with IDD. “The tools are a way to systematically look at the variables that might affect the behaviour of adults with IDD,” says Dr. Kerry Boyd, psychiatrist and clinical co-lead of the mental health toolkit. “Emotional stressors and trauma can show up through behaviour and appearance. These tools help recognize these signs in our clients and help us communicate with CARE—clearly, attentively, responsively and optimally engaging with clients.”

Designed by clinicians, for clinicians

The mental health toolkit was designed for busy clinicians, by clinicians, as a quick and easy resource to address this gap in better understanding and supporting adult patients with IDD. “Family doctors are expected to know so much. We need easy-to-read, easy-to-interpret, decision-making supports and clinical tools,” says Dr. Ullanda Niel, Chief Family Medicine at Surrey Place and a co-author of the toolkit. “Family doctors, psychiatrists, caregivers and people with IDD came together to craft these tools with the family physician’s office in mind. This toolkit assists with crisis management, addressing undifferentiated behavioural changes, and trauma- informed care, supporting the multifaceted aspects of mental health care for adults with IDD.”

Recognizing and preventing trauma

A significant part of the identification, treatment and prevention of emotional and behavioural concerns requires creating trauma-informed settings and environments to ensure effective and optimal health outcomes. It is well documented that people with IDD often experience trauma in their daily lives, including exposure to adverse life events, abuse, neglect, exploitation as well as negative or painful effects from medication and medical procedures, at much higher rates than any others in the general population. “The prevalence of mental health conditions among individuals with IDD is not inherently higher but often stems from preventable circumstances,” says Dr. Bradley. There is a risk of ascribing behaviours to a person’s disability, while the person is in fact expressing trauma or emotional distress about what is happening in their lives.

“Imagine you go see your doctor, but they speak an entirely different language from you,” explains Dr. Bradley. “While they’re busy explaining things and checking your body, you can’t understand what they’re saying or why they’re doing it. It’s intrusive and stressful. In these ways, we are participating in their distress. Prevention of trauma in health care lies in learning appropriate ways to communicate and care for our clients with IDD.” The toolkit promotes a trauma-informed approach to care and offers guidance for clinicians in determining underlying factors of distress. It also includes tools for adults with IDD and those who support them to feel better prepared for when a crisis might happen.

The mental health tool kit is available at ddprimarycare.surreyplace.ca/tools-2/mental-health/
Share

Stay Connected!

Join our email list for the latest updates about our events and services.

SUBSCRIBE

Quick Access

  • Services & Programs
  • Get Started
  • Partners & Organizations
  • Events & Workshops

Organizational

  • About Us
  • Leadership & Governance
  • Publications & Statistics
  • Inclusion & Accessibility

Support & Community

  • Get Involved
  • Donate
  • Community Outreach
  • Wellness Services

Contact Us

  • Phone numbers
  • Email
  • Locations
  • Careers
© 2026 Surrey Place Privacy Policy Sitemap
Need help?

Select one or more options below to adjust this website for your accessibility needs.

Light contrast
Light Contrast
Invert colors Invert Colors
Dark contrast Dark Contrast
Low saturation Low Saturation
Highlight links Highlight Links
Highlight links enabled Highlight Links
Text spacing Text Spacing
Light text spacing Light Spacing
Medium text spacing Medium Spacing
Heavy text spacing Heavy Spacing
Text size Text Size
Increase text size A
Increase text size more A+
Maximum text size A++
Readable font Readable Font
Dyslexia friendly font Dyslexia Friendly
Legible font Legible Font
Reading cursor Reading Cursor
Big cursor Big Cursor
Reading mask Reading Mask
Reading guide Reading Guide
Line height Line Height
Line height 1 Line Height 1
Line height 2 Line Height 2
Line height 3 Line Height 3
Text alignment Text Alignment
Align right Align Right
Align left Align Left
Align center Align Center
Justify text Justify Text
Reset