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AUTISM SERVICES
  • Overview
  • Early Childhood / Preschool (0–6)
  • School-Age (6–18)
  • Adult Autism Services (18+)
  • Urgent Response Services (URS)
  • Foundational Family Services
  • ABA Groups & Camps
  • Psychology & Psychiatric Clinic
  • Respite
Developmental & Disability Supports
  • Overview
  • Infant Hearing Program
  • Blind-Low Vision Program
  • Behaviour Therapy
  • Speech-Language Pathology
  • Occupational Therapy
  • Fetal Alcohol Spectrum Disorder (FASD)
  • Social Work
  • Medical Services
Free Community Programs
  • Overview
  • Social Groups (Child, Youth, Adult)
  • Wellness Services
  • Camps & Recreational Programs
For Professionals & Partners
  • Overview
  • SPO Registration
  • School Support Program
I'm New - Start Here
  • How to Get Support
  • Diagnosis Next Steps
  • SmartStart Hub
  • Coordinated Service Planning
Intake & Registration
  • Online Intake Form (0-18)
  • Online Intake Form (18+)
  • Register for a Program
  • Book an Appointment
Funding & Costs
  • Ontario Autism Program (OAP)
  • Fees and Payments
Eligibility & Who We Serve
  • Autism Services
  • DSO Toronto Region
  • FASD Services
  • Infant and Child Development
Resources & Tools
  • Resource Library
  • OAP Next Steps
  • Mental Health Toolkit
  • Podcast
Community Supports
  • Community Food Pantry
  • Community Outreach
  • Upcoming Events
  • Community Network of Specialized Care
Education
  • Clinical & Student Placements
  • Medical Placements
  • Psychology Practicum
  • Psychology Residency
Research & Publications
  • News, Stories and Events
  • Reports (Annual, Clinical, Program)
Events & Workshops
  • Upcoming Workshops
  • Parent Trainings
  • Professional Trainings
  • OAP funded
  • Wellness Services
Get Involved
  • Volunteer
  • Donate
  • Self-Advocate Council
  • Family Advisory Council
  • Caregiver Peer Mentor Programs
  • Careers
About Us
  • Who We Are
  • Testimonials
  • News & Announcements
  • Our Team & Leadership
  • Equity, Inclusion & Accessibility
  • Policies, Reports & Disclosures
Contact Us
  • Contact Us
  • Foundation
  • Urgent Response Services
  • Share Your Story
  • Feedback & Complaints
  • Join Our Newsletter

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  1. Home
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  3. How to Use the Profile Section

How to Use the Profile Section

AUGUST 25, 2026

Learn how to change settings and information in the profile section.

Download Help Guide

Step 1: 


  • To access the Profile section, click on your name located at the top-right hand side of the screen and select Profile.


Step 2: 


You will be redirected to the My Profile page.

It contains the following sections:

  1. Profile Information
  2. Delete Account
  3. Update Password
  4. Security - 2FA

Profile Information

You can update your personal details in the Profile Information section.

  1. To fill out each field, click and type.
  2. Once you have completed your edits, click Save.

* If you do not wish to save the changes made, exit without saving.

Delete Account

Caution: This cannot be undone

You can delete your account using the Delete Account button.

To delete your account:
 

  1. Select Delete Account. 
    A warning message will appear.
  2. Enter your password.
  3. Then select Delete Account.
  4. If you do not wish to delete your account, click Cancel.

Update Password

You can update your password at any time. 

Steps to Update Password: 

  1. Start by entering your current password.
  2. Enter a New Password.
  3. Confirm the password by typing it in again.
  4. To permanently change your password, click Save.
If you do not wish to change your account, exit without saving.

Helpful Reminder: 


A password must have the following:
  • At least 8 characters
  • Uppercase and Lowercase letters
  • At least 1 number
  • At least 1 symbol
You will be shown what is not valid(✖) and what is (✔).

When all 4 requirements are metyou will see all ✔

Security - 2FA

In the Security section, you will see that Two-Factor Authentication (2FA) is a required security feature.

What is Two-Factor Authentication (2FA)?


2FA is an extra layer of security that requires you to verify your identity using a second method, such as a code sent to your email, in addition to your password.
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