At Surrey Place, we take great pride in listening to stories from our clients and their families. Each one gives us a better understanding of the experiences that people have when they visit the organization. They show us the humanity that we see every day, offering us insight into our clients’ journeys towards achieving their full potential. Below are a few testimonials from clients, staff and family members.

Andreea M.

“My daughter Elena has a severe case of CHARGE syndrome, a complex genetic syndrome that involves extensive medical and physical difficulties that differ from child to child. Elena is Deafblind among other…

Dana C.

“Our family has had a wonderful experience with Surrey Place. Our two-year-old son has low vision and some possible developmental delays. Our early childhood vision consultant, Tara, has been our rock. She stepped in…

Shira W.

“Tara from the Blind-Low Vision Early Intervention Program at Surrey Place has been the best thing to happen to our daughter Sienna, and to our family. From day one, Tara found a…

Lisa C.

“As a disabled employee, Surrey Place has made me feel accepted and valued by investing in my needs, and I feel confident in advocating for my accommodation needs.”

Melanie R.

“My favourite part about working here is the people – the passion they show and commitment to their work. Staff work hard in all departments to do the best they can for the individuals…

Joanne M.

“My name is Joanne Marcano, and I am a Program Assistant with the Community Networks of Specialized Care, which provides direct complex coordination to adults with developmental disabilities with high supports and…

Tshani B.

“When the COVID-19 pandemic began, my daughter Adeneke and I had to suddenly adapt to online services. It was difficult for her to stay connected with her clinician due to a lack of technology…

Monica B.

“I’m a Board Certified Behaviour Analyst working with children who experience difficulty communicating their basic needs and wants. The webinar on Augmentative and Alternative Communication (AAC) was the most informative and helpful webinar on AAC…

Tina G.

“My name is Tina Gandhi, and I am the social worker for the TRE-ADD program. My role is to provide support, coping strategies, and reduce stress for families of children with significant…

Vanessa L.

“I’m a Grade 1 teacher who is passionate about equity, creativity and expression. I recently attended Surrey Place’s online Wellness Event, ‘Applied Behaviour Analysis and Social Distancing in the Classroom.’ I really…


“I am a first-time nanny, and one of the parents of the family I nanny recommended a couple of Surrey Place’s Wellness Events for me to take. Both of the children I…

Judy J.

“The Resource Clinic that I joined was a one-to-one clinic for parents of children aged five and under. It was an amazing time as the entire hour was used for focusing on…

By 2 months

Has your baby had their hearing screened? YES NO

By 6 months

Does the child?

Startle in response to loud noises? YES NO
Turn to where a sound is coming from? YES NO
Make different cries for different needs (hungry, tired)? YES NO
Watch your face as you talk? YES NO
Smile/laugh in response to your smiles and laughs? YES NO
Imitate coughs or other sounds such as ah, eh, buh YES NO

By 9 months

Does the child?

Respond to their name? YES NO
Respond to the telephone ringing or a knock at the door? YES NO
Understand being told no? YES NO
Get what they want through using gestures (reaching to be picked up)? YES NO
Play social games with you (Peek-a-Boo)? YES NO
Enjoy being around people? YES NO
Babble and repeat sounds such as babababa or duhduhduh? YES NO

By 12 months

Does the child?

Follow simple one-step directions (sit down)? YES NO
Look across the room to a toy when adult points at it? YES NO
Consistently use three to five words? YES NO
Use gestures to communicate (waves hi/bye, shakes head for no)? YES NO
Get your attention using sounds, gestures and pointing while looking at your eyes? YES NO
Bring you toys to show you? YES NO
Perform for social attention and praise? YES NO
Combine lots of sounds together as though talking (abada baduh abee)? YES NO
Show an interest in simple picture books? YES NO

By 18 months

Does the child?

Understand the meaning of in and out, off and on? YES NO
Point to more than 2 body parts when asked? YES NO
Use at least 20 words consistently? YES NO
Respond with words or gestures to simple questions (Where's teddy? What's that?)? YES NO
Demonstrate some pretend play with toys (gives teddy bear a drink, pretends a bowl is a hat)? YES NO
Make at least four different consonant sounds (p ,b, m, n, d, g, w, h)? YES NO
Enjoy being read to and sharing simple books with you? YES NO
Point to pictures using one finger? YES NO

By 2 years

Does the child?

Follow two-step directions (Go find your teddy bear and show it to Grandma.)? YES NO
Use 100 to 150 words? YES NO
Use at least two pronouns (you, me, mine)? YES NO
Consistently combine two to four words in short phrases (Daddy hat. Truck go down.)? YES NO
Enjoy being around other children? YES NO
Begin to offer toys to other children and imitate other children's actions and words? YES NO
Use words that are understood by others 50 to 60 per cent of the time? YES NO
Form words or sounds easily and without effort? YES NO
Hold books the right way up and turn the pages? YES NO
Read to stuffed animals or toys? YES NO
Scribble with crayons? YES NO

By 30 months

Does the child?

Understand the concepts of size (big/little) and quantity (a little/a lot, more)? YES NO
Use some adult grammar (two cookies, bird flying, I jumped)? YES NO
Use over 350 words? YES NO
Use action words such as run, spill, fall? YES NO
Participate in some turn-taking activities with peers, using both words and toys? YES NO
Demonstrate concern when another child is hurt or sad? YES NO
Combine several actions in play (puts blocks in the train and drives the train, drops the blocks off.)? YES NO
Put sounds at the beginning of most words? YES NO
Use words with two or more syllables or beats (ba-na-na, com-pu-ter, a-pple)? YES NO
Recognize familiar logos and signs involving print (Stop sign)? YES NO
Remember and understand familiar stories? YES NO

By 3 years

Does the child?

Understand who, what, where and why questions? YES NO
Create long sentences using five to eight words? YES NO
Talk about past events (trip to grandparents house, day at child care)? YES NO
Tell simple stories? YES NO
Show affection for favourite playmates? YES NO
Engage in multi-step pretend play (pretending to cook a meal, repair a car)? YES NO
Talk in a way that most people outside of the family understand what she/he is saying most of the time? YES NO
Have an understanding of the function of print (menus, lists, signs)? YES NO
Show interest in, and awareness of, rhyming words? YES NO
Read to stuffed animals or toys? YES NO
Scribble with crayons? YES NO

By 4 years

Does the child?

Follow directions involving three or more steps (First get some paper, then draw a picture and give it to Mommy)? YES NO
Use adult type grammar? YES NO
Tell stories with a beginning, middle and end? YES NO
Talk to try and solve problems with adults and with other children? YES NO
Show increasingly complex imaginary play? YES NO
Talk in a way that is understood by strangers almost all the time? YES NO
Generate simple rhymes (cat-bat)? YES NO
Match some letters with their sounds (letter b says buh, letter t says tuh)? YES NO