School isn’t just about reading, writing, and math. For children with disabilities, it’s also a place to learn life skills, make friends, and feel included. For caregivers, school can bring a much-needed break from the demands of daily caregiving and peace of mind that their child is supported in a safe environment.
But here’s the truth: ensuring your child gets the right support at school often requires active advocacy. Caregivers play a crucial role in shaping their child’s education journey and making sure schools provide the accommodations and opportunities their child needs.
So how do you advocate for your child at school? We spoke with Liz Phipps and Sharon Shelton, Service Coordinators and Caregiver Advisors at Surrey Place. Both bring lived experience to their work — Liz is the parent of a son with autism, and Sharon has a son with an intellectual disability. Together, they’ve shared practical tips to help caregivers feel confident when working with schools in Toronto and across the GTA.

1. Know your child’s rights
Knowledge is power. Understanding your child’s rights will give you a strong foundation when advocating for their needs at school.
- Education is a legal right: Children are required to attend school, but they also have a right to be present and fully supported every day.
- Schools must provide accommodations: In Ontario, schools are legally responsible under the Ontario Human Rights Code to provide accommodations for students with disabilities, up to the point of undue hardship.
- Transportation options: Many students placed in special education programs through the Identification, Placement, and Review Committee (IPRC) are eligible for bussing, depending on their program and school board policy, including the Toronto District School Board (TDSB).
When schools don’t fully understand these rights, caregivers can step in to ensure they’re upheld.
Did you know?
Children with disabilities in Ontario can remain in school until age 21.
2. Build relationships with the school
You can’t advocate for your child if you remain invisible. Schools work best when families are involved.
- Introduce yourself to your child’s teachers, principals, and administrators. Let them know you’re approachable and invested in your child’s learning journey.
- If possible, join the parent council, attend school events, or volunteer in the classroom. Even showing up a few times a year helps!
Schools appreciate parent involvement, and when there’s teamwork, children thrive.
If you’re not sure how to get started, Surrey Place offers caregiver advocacy groups that can guide you through navigating school support systems.
Schools tend to really want to work with families. Teachers and staff often know more about your child than you might be aware of. As caregivers, it’s important to listen to what they’re saying and work together to find what’s right.
Liz Phipps, Service Coordinator and Caregiver Advisor.
3. Find an ally
Advocating for your child can feel like a full-time job. It’s okay to ask for help if you’re not comfortable doing it on your own. Finding someone who can advocate with you, or speak on your behalf, can make all the difference.
- Connect with another parent, a family member, your physician, clinicians, your daycare provider, or even a neighbour who understands your child.
- Connect with a Surrey Place Service Coordinator — they have expertise in school navigation and advocacy, especially for newcomers to Canada.
Did you know?
Sometimes, another voice at the table makes all the difference in ensuring your concerns are taken seriously.
4. Explore your child’s schooling options
Not all schools are the same. It’s important to research which environment is the best fit for your child’s needs.
- Ask about special education schools in Toronto or the GTA and what programs they offer.
- Many schools provide bussing for students in special education programs.
In Toronto, the TDSB operates congregated schools specifically for students with developmental disabilities. These schools focus on functional academics, life skills, and preparation for adulthood, and they may also provide adaptive equipment and specialized supports.
5. Look into specialized programs
Beyond traditional schooling, there are programs designed specifically for children with autism or other developmental disabilities.
For example, our TRE-ADD (Treatment, Research and Education for Autism and Developmental Disorders) program offers a two-year school-based program that supports children with complex needs. Programs like this can help children build communication, independence, and social skills in a structured, supportive environment.

6. Stay organized and communicate
Clear communication keeps everyone on the same page.
- Request a communication log from your child’s school to track daily updates.
- Keep a file with all reports, assessments, individual education plans (IEPs), and report cards. Save digital copies or print them — you’ll use them again and again.
- Documentation is essential for accessing services, showing progress, and strengthening your advocacy efforts.
7. Recognize and appreciate effort
Teaching can be just as challenging as caregiving. A simple thank-you note, kind word, or gesture of appreciation goes a long way in strengthening your relationship with the school team.
8. Build a supportive community
You don’t have to do this alone. Caregiving can feel isolating, but having a network makes a big difference.
- Join local caregiver support groups or connect with other parents at your child’s school.
- Explore community resources, family networks, and peer mentorship opportunities.
- .Surrey Place offers a Caregiver Peer Mentorship Program, where caregivers connect, share experiences, and learn from one another.
Advocating for your child is an ongoing journey. As a caregiver, it comes down to knowing your child, knowing the environment, and continuously speaking out.
Sharon Shelton, Service Coordinator and Caregiver Advisor
Advocating for your child at school may feel overwhelming at first, but remember, you are your child’s strongest voice. By knowing their rights, building relationships, and staying organized, you can make sure your child gets the education and support they deserve.
At Surrey Place, we’re here to walk alongside you. From school navigation to specialized autism programs in Toronto and the GTA, our team can help you find the right path forward.
Check out our other Wellness resources and events to help you as a caregiver


